Dear Strongink Member
First and foremost, thank you for your continued trust and loyalty to Strongink
We are excited to share that we have launched a newly upgraded website! Our new platform is faster, more secure, and designed to provide you with a better shopping experience.
During this transition, we are aware of one important issue you might encounter: your previous order history is temporarily unavailable on the new site. We sincerely apologize for any inconvenience or confusion this may cause. Please be assured that all of your historical order data is safe and has not been lost.
To ensure you can access your past orders, we have set up a temporary solution:
Temporary Access Portal: You can view your complete order history by logging into a read-only version of our previous website , please contact us for the access of the old version site.
you still can login with your curent accout and password.
(Please note: This portal is for viewing your history only. All new orders must be placed on our new, secure website.)
Data Migration Status: Our technical team is working hard to restore your full order history to your account on the new website. We expect this process to be completed by [ Sep 28, 2025]. We will notify you as soon as it is ready.
To thank you for your patience and to welcome you to our new site, we would like to offer you a special discount coupon:
Please contact our customerservice to get Exclusive Offer Code:
Enjoy: 15% OFF YOUR NEXT ORDER
Code Valid Until: [2025.10.5]
This discount can be stacked with your account discount; if your account discount is 10%, then your total discount is 25%.
We invite you to experience the improved Strongink website.
We understand that change can sometimes be challenging. If you have any questions, need help finding a product, or would simply prefer to place your order ,just contact us,we can place your order at our end ,you just need tell us what you need, we wil place the order, you just need a check and payment. our dedicated customer service team is happy to assist you.
If you find that a product you used to purchase frequently is missing, please make sure to contact me. As the product transfer is done manually, it may have been overlooked, and we will restock it. If you feel that there are changes you do not like, please let us know, and we will do our best to optimise. If you have any suggestions, please do not hesitate to share; this is our motivation for improvement. Thank you once again for your trust and support.
Important Notice: Some customers have reported that their membership levels are incorrect. Due to a comprehensive website upgrade, our membership levels are manually adjusted and set. A small number of customers may experience errors with their membership levels, which could potentially be caused by a bug in the new system. However, such issues are extremely rare. If you find that your level is incorrect, please refer to the membership discount table. If you discover an error, be sure to contact customer service to have it corrected, and you will receive an additional 10% discount coupon. Thank you for your support.
